Refund and Returns Policy

Overview

Thank you for purchasing our educational services. We strive to provide high-quality, valuable content and support to help you achieve your learning goals. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Refunds

Refunds may be available under the following circumstances:

You request a refund within 14 days of purchase and have not accessed or started the course/materials.
You experience a technical issue that prevents access to the course and our support team is unable to resolve it within a reasonable timeframe.
The course or service was not delivered as described.

Please note: Once course content has been accessed or a live session has been attended, you may no longer be eligible for a refund unless otherwise agreed.

How to Request a Refund

To request a refund, please contact us at [email protected] with your order details and the reason for your request. We will review your request and notify you of the outcome within 5–7 business days.

Non-Refundable items

We do not offer refunds for:

Promotional or discounted products, unless faulty or not as described.
Courses or materials that have been accessed or downloaded.
Services that have already been delivered (e.g. 1-to-1 sessions, consultations).

Cancellations

You may cancel your purchase within 14 days of your order if you have not accessed the course content. To cancel, please contact us at [email protected] with your request.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.